Hello Folks,
In this post I am connecting CRM to Gmail for sending mails and receiving mails.
1) Download the Email Router from Microsoft website and install it.
2) Open the Email Router Configuration Manager,
a) For Connecting Email Router we need to create Incoming and Outgoing profiles, each of these profiles we need to hook to the CRM Org. Create these profiles in “Configuration Profile” Tab of Email Router,
b) For Incoming set according to following screen shot, The Username in Incoming Profile will be taken from the User/Queue, no not require to mention here.
In this post I am connecting CRM to Gmail for sending mails and receiving mails.
1) Download the Email Router from Microsoft website and install it.
2) Open the Email Router Configuration Manager,
a) For Connecting Email Router we need to create Incoming and Outgoing profiles, each of these profiles we need to hook to the CRM Org. Create these profiles in “Configuration Profile” Tab of Email Router,
b) For Incoming set according to following screen shot, The Username in Incoming Profile will be taken from the User/Queue, no not require to mention here.
c) Now go to “Advanced”
tab set the network port to “995” for Gmail.
Note: For other email Id’s use “110” as port number and
Uncheck “use SSL” in General Tab.
Use Port 110 for regular Connection.
Use Port 995 for SSL
Connection.
d)
Now create the Outgoing Profile as per the below screen shot and set the Port no.
3) Now Add your desired CRM Org connecting using Org Unique name, Once added, this CRM Org shows all the users, Now you need to add these profiles to the corresponding users.
